Last updated October 8, 2026
This cookie policy will give you information about:
EKO and third-party service providers use cookies, pixel tags, web beacons, clear GIFs, or similar technologies to track the actions of website users and email recipients across non-affiliate websites over time, in order to personalize your experience on the site by presenting advertisements that are more relevant to you. For example, we use third party service providers, to present products and offers tailored to the preferences and interests demonstrated by your online activity over time. If you would like opt-out of receiving personalized ads from third party advertisers and ad networks who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising, you may visit the opt-out page on the DAA website. You understand that this opt-out mechanism is maintained by a third party, not EKO. EKO is not responsible for, nor does it control these mechanisms of the third parties who choose to participate in opt-out programs.
1. Cookies
“Cookies” are small files which enable us to store individual information related to your computer or other device used to access our website. Cookies help us, for example, to determine the frequency of use and the number of people visiting our website and to make our services as comfortable and efficient as possible for you.
Classes of Cookies
There are two types of cookies: session cookies, and persistent cookies.
- Session cookies make it easier for you to navigate the websites. They expire and disappear from your device when you close your browser.
- Persistent cookies remain longer and help in understanding how you use the websites and enhancing your user experience. They stay on your device even after you close your device’s browser or end your session. Persistent cookies may remain on your hard drive for an extended period of time.
Sources of Cookies
Cookies also come from different sources – EKO (these would be “first party cookies” because EKO places the cookies itself), and other third parties (these are “third party cookies” because they are not placed by EKO).
- First party cookies are set by the website you are visiting, and they can only be read by that site.
- Third party cookies are not set by the owner of the website you are visiting, but by a different organization. For example, advertisers and other third parties may use their own cookies when you click on an advertisement or link on our website, or we might engage a third-party analytics company that will set their own cookie to perform this service.
Third Party Cookies and Website Analytics
We use third party services including Google Analytics to analyze website activity. When you visit the websites, Google Analytics automatically collects information from you through the use of Google’s analytics IDs, and Google provides some of this information to us. An analytics ID is a specific string of numbers and letters (often called a “character string”) that is assigned to your computer or device but does not name you. The analytics ID allows Google to track usage data of the websites, such as date and time of visit, duration of visit, website traffic patterns, “clickstreams,” other similar information about your use of the websites, the type of web browser used, the operating system/platform you are using, your IP address, the websites that referred or linked you to our website, and your CPU speed. Google Analytics does not share the analytics ID assigned to your computer or device that you use to access and use the websites. Google Analytics provides information about the use of our websites to us in aggregate form (i.e., data about many website users combined and not just about you). Some of this data might include the regional location of website users, but again, this data will be in aggregate (and not individual) form. We rely on this aggregate data to inform us how users are using the websites and to help us improve the websites.
Social Media Widget Cookies
Some pages of our websites include social media features, such as the Facebook “Like” button, and widgets, such as the “Share This” button or interactive mini-programs that run on our websites. These features may collect your IP address, which page you are visiting on the websites, and may set a cookie to enable the features to function properly. Social media features and widgets are either hosted by a third-party or hosted directly on the websites. See the section in the Privacy Policy describing how we share personal information, for more details about your interactions with these features on our websites.
2. Types of Cookies
The different types of cookies can be categorized as follows:
Essential Cookies
There are certain cookies that we have to include in order for certain web pages to function. For this reason, they do not require your consent. In particular:
- Strictly Necessary cookies are cookies that are required for the operation of our website, such as to ensure security. Other necessary cookies allow us to provide features or services that you expressly request. These cookies do not require your consent and cannot be switched off (although in some cases you can change your requests). You can set your browser to block or alert you about these cookies, but some parts of our website may not work if you block these types of cookies.
- Functional cookies are used to provide certain functionalities to you by recording your choices and settings regarding our products and services, maintaining your preferences over time and recognizing you when you return to our website so that we can offer you a better experience. We will only store and access functional cookies on your device if you consent to such storage and access. If you do not consent to these types of cookies, we will not be able to provide certain functionalities to you.
Non-Essential Cookies
We use performance and analytics cookies (defined below) only for internal research on how we can improve our website for our users. With your consent, analytics providers such as Google Analytics collect a browser identifier and information about how you use our website (such as the pages you view, your device and your approximate location) so that we can understand and improve the website. We use this information in aggregate reports; Google processes it for us under its terms. The anonymized statistics may be shared with contractors working on communication projects under a contract with EKO. However, you are free to refuse these types of cookies, either via the cookie banner you see when you first visit the site, by visiting the cookie preference page, or by clicking on the Cookie Preferences widget at the bottom of your screen.
On the other hand, targeting and advertising cookies are used by us and third parties to deliver advertising and conduct profiling to enhance your experience and to target advertising to your interests and activities.
- Performance cookies are used to improve the performance of our website and to enhance your experience. Google Analytics automatically collects certain usage and performance data from our website users. Google does this with a browser identifier; the reports we receive from Google are aggregated.
- Analytics cookies allow us to analyze website usage and understand how visitors use it. These cookies recognize and collect information about the number of visitors, the pages they view, how long they view pages and how they move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that visitors are easily finding what they are looking for. If you do not consent to these types of cookies, we will not be able to improve our website based on information from your visit.
- Targeting and advertising cookies track browsing habits and are used to deliver targeted (interest-based) advertising. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers.
3. Cookies We Use
We use the following cookies on our websites in connection with some of the functionalities described above.
Necessary Cookies
| Name | Description | Provider | Duration | Party |
|---|---|---|---|---|
| _shopify_essential | Session, cart and anti-tampering information needed to run the store. | Shopify | 1 year | 1st Party |
| _shop_app_essential | Needed for Shop / Shop Pay functions in the store. | Shopify (Shop) | 1 year | 3rd Party (.shop.app, operated by Shopify) |
| cart | Remembers the contents of your cart. | Shopify | Up to 13 weeks | 1st Party |
| cart_currency | Starts a new cart in the same currency after a checkout. | Shopify | 2 weeks | 1st Party |
| localization | Keeps the country / region setting for the cart. | Shopify | 1 year | 1st Party |
| keep_alive | Used in connection with buyer localization. | Shopify | Session | 1st Party |
| _tracking_consent | Stores your tracking-consent choice for Shopify’s Customer Privacy API. | Shopify | 1 year | 1st Party |
| _cmp_a | Used for managing customer privacy settings. | Shopify | 1 day | 1st Party |
| secure_customer_sig | Used in connection with customer login. | Shopify | 1 year | 1st Party |
| storefront_digest | Used in connection with customer login (set after you enter a store password). | Shopify | 1 year | 1st Party |
| identity-state | Used in connection with customer authentication. | Shopify | 1 day | 1st Party |
| identity_customer_account_number | Used in connection with customer authentication. | Shopify | 12 weeks | 1st Party |
| checkout | Identifies your checkout session. | Shopify | 3 weeks | 1st Party |
| checkout_token | Used in connection with checkout. | Shopify | 2 weeks | 1st Party |
| discount_code | Remembers a discount code applied to your checkout. | Shopify | Session | 1st Party |
| shopify_pay | Used in connection with checkout (Shop Pay). | Shopify | 1 year | 1st Party |
| shopify_pay_redirect | Used in connection with checkout (Shop Pay). | Shopify | 30 minutes | 1st Party |
| cookieconsent_status | Stores your Accept / Reject choice in the cookie banner. | Consentmo | 1 year | 1st Party |
| cookieconsent_preferences_disabled | Stores which cookie categories you turned off. | Consentmo | 1 year | 1st Party |
| __cf_bm | Bot protection for the hCaptcha security check that Shopify shows on some forms and on the Do Not Sell page; holds no personal information. | Cloudflare (for hCaptcha) | 30 minutes | 3rd Party (.hcaptcha.com) |
| __cflb | Load balancing for the hCaptcha security check that Shopify shows on some forms; keeps your check on the same server. Holds no personal information. | Cloudflare (for hCaptcha) | About 30 minutes | 3rd Party (api2.hcaptcha.com) |
Statistics Cookies
| Name | Description | Provider | Duration | Party |
|---|---|---|---|---|
| _ga | Google Analytics: a random ID that tells one browser from another so visits can be counted. Set only after you accept. | 13 months | 1st Party | |
| _ga_LSHPHSJK0W | Google Analytics / Merchant Center (Shopify’s Google channel): keeps session state. Set only after you accept. | 13 months | 1st Party | |
| _ga_XBVQ1H8GWF | Google Analytics 4 property G-XBVQ1H8GWF: keeps session state. Set only after you accept. | 13 months | 1st Party | |
| _shopify_s | Shopify analytics: identifies a browser session. Set only after you accept. | Shopify | 30 minutes | 1st Party |
| _shopify_y | Shopify analytics: identifies a returning browser. Set only after you accept. | Shopify | 1 year | 1st Party |
| _shopify_analytics | Shopify analytics data for buyer-facing pages. | Shopify | 1 year | 1st Party |
| shopify_client_id | Provides a client ID to Shopify’s analytics. Set only after you accept. | Shopify | 1 year | 1st Party |
| _landing_page | Shopify analytics: records the page you landed on. | Shopify | 2 weeks | 1st Party |
| _orig_referrer | Shopify analytics: records the site that referred you. | Shopify | 2 weeks | 1st Party |
Marketing Cookies
| Name | Description | Provider | Duration | Party |
|---|---|---|---|---|
| _fbp | Meta (Facebook / Instagram) pixel: identifies a browser for advertising and conversion measurement. Set only after you accept. | Meta Platforms, Inc. | 3 months | 1st Party |
| fr | Meta advertising cookie set on facebook.com when the pixel sends an event. Only after you accept. | Meta Platforms, Inc. | 3 months | 3rd Party (.facebook.com) |
| _fbc | Meta: stores the click identifier when you arrive from a Facebook / Instagram ad. Only after you accept. | Meta Platforms, Inc. | 3 months | 1st Party |
| _pin_unauth | Pinterest tag: identifies a browser that is not logged in to Pinterest. Set only after you accept. | 1 year | 1st Party | |
| _pinterest_ct_ua | Pinterest tag: identifies the browser on Pinterest’s conversion domain. Only after you accept. | 1 year | 3rd Party (.ct.pinterest.com) | |
| __kla_id | Klaviyo: recognises a browser and, once you give your e-mail address, links visits to your marketing profile. Set only after you accept. | Klaviyo | 13 months | 1st Party |
| _shopify_marketing | Shopify marketing data for buyer-facing pages. | Shopify | 1 year | 1st Party |
Preferences Cookies
| Name | Description | Provider | Duration | Party |
|---|---|---|---|---|
| LaSID | LiveAgent chat: visitor session identifier. | LiveAgent | Session | 1st Party |
| LaVisitorId_* | LiveAgent chat: recognises the visitor on pages where the chat is available. | LiveAgent | Session | 1st Party |
| LaVisitorNew | LiveAgent chat: whether this is a new or returning visitor. | LiveAgent | 1 day | 1st Party |
| LaRunningChat_* | LiveAgent chat: keeps an open chat connected while you move between pages. Only set when you open the chat. | LiveAgent | Session | 1st Party |
4. Managing Cookies and Withdrawing Consent
We will obtain your opt-in consent to the use of the non-essential cookies and other tracking technologies on this website when you first access the website and if we introduce any new cookies to the website, unless they are essential cookies, in which case your consent is not required. When you visit this website, a pop up will appear to inform you about our use of cookies. You can then consent by clicking on “Accept All”, or you may refuse cookies (except necessary cookies) by clicking on “Reject All”. You may alternatively click on “Cookie Settings” to open our Consent Management Platform and decide the categories of cookies that you wish to accept, and the cookies you wish to reject.
You may withdraw your consent at any time with effect for the future.
If you deny cookies, we will not set those cookies on your device, except essential cookies and a cookie to remember that you don’t want any cookies set when you visit this website.
If you have not rejected cookies but would like to do so (withdraw your consent) for the future, you can use the Cookie Preferences link in the footer of every page, which re-opens the cookie settings. A Global Privacy Control (GPC) signal from your browser is treated as “Reject All” and as an opt-out of sale/sharing. You can also delete the cookies in your browser, after which the cookie banner appears again.
Cookies and Browser Settings
You can disable cookies by changing your website browser settings to reject cookies. How to do this will depend on the browser you use. Rejecting cookies will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new cookie in a variety of ways. You can also delete all cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit this website. Modern browsers should allow you to change your cookie settings, typically by going to the “options” or “preferences” menu of your browser. Use the “Help” option in your browser for more details.
- Cookie settings in Internet Explorer
- Cookie settings in Microsoft Edge
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari web and iOS
Blocking all cookies (including necessary cookies) will have a negative impact upon the usability of many websites, including ours. If you block necessary cookies, you may not be able to use all the features on this website. You can also delete cookies already stored on your computer. However, deleting cookies might have a negative impact on the usability of many websites, including ours.
To find out more about cookies, visit www.aboutcookies.org or www.allaboutcookies.org.
For more information about how we collect, use, and protect your personal data, please see our Privacy Policy.